Heat, Utility & Weatherization Assistance through NC 2-1-1

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Heat, Utility & Weatherization Assistance

Do you need help paying bills? Whether you need winter protection, energy conservation or an utility matching payment program, we can connect you to programs that aid with heating sources such as oil, natural gas, electricity, propane, kerosene, coal and wood for both homeowners and renters.

If you or someone you know needs utility bill assistance, dial 2-1-1 from any cell phone or landline. You will be connected for free with a real person who can navigate you to services in your area. The conversation is confidential. Please know that every program has different rules and selection criteria and the 2-1-1 referral specialist will do their best to connect you to programs that fit your specific situation.

In addition, 866-401-6342 is a toll free number that is available should your service provider be unable to connect to 2-1-1. Search for after school and child care services online using our database. After you click, you can refine your search by location using the column on the right of the new page.

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NC 2-1-1 connects you to providers in the following areas:

  • after school care
  • after school care programs
  • before and after school care
  • child care resources

What is NC 2-1-1?

NC 2-1-1 is a resource and information hub that connects people with community, health and disaster services through a free, 24/7 stigma-free confidential phone service and searchable online database. NC 2-1-1 Asheville Center serves the entire population of seven western North Carolina counties.

Every hour of every day, someone in western North Carolina searches for services, from substance abuse treatment to care for a child or aging parent, food, housing or financial assistance. With more than 18,000 health and human service programs, finding help can seem insurmountable. NC 2-1-1 can help.

By dialing 2-1-1 from any phone, clients are linked to a live highly-trained specialist who will navigate them through their situations by assessing their needs and then matching them to the best and closest resource in their community. Assistance is confidential and offered in more any languages. NC 2-1-1 Asheville Center’s highly trained specialist, the majority of whom are Alliance of Information and Referral Systems (AIRS)-certified, provide a wide range of immediate resources to local individuals and families. Help Starts Here.

To view previous issues of the 2-1-1 newletter, please click here.

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