COVID-19: Community Resources For Polk County, NC

As a result of the unprecedented Coronavirus/COVID-19 outbreak, we have seen the need to provide our community with a list of resources that have been vetted and known to be true. Our partners in Polk County asked us to create and host this page for their community and we were happy to help them out.  


Remember, if you can't find what you are looking for below, please call 2-1-1.

NC 2-1-1 is available 24 hours a day, 7 days a week and provides multilingual assistance and TDD/TTY access for those with a hearing impairment.

 


If you live in Polk County and have questions regarding COVID-19 or need an over-the-phone screening with a registered nurse, call 828-722-5086.

To receive daily updates about Polk County news regarding the COVID-19 outbreak, Text COVID19PC to 888-777

To receive daily updates about North Carolina news regarding the COVID-19 outbreak, Text COVIDNC to 898-211


All Resources

View all Polk County resources and use the tabs at the bottom of the sheet to navigate. 


Health and Wellness Services

If you have questions regarding COVID-19 or need an over-the-phone screening with a registered nurse, call 828-722-5086.

Many health agencies have varied procedures in response to the COVID-19 outbreak. Call to confirm current services and note the “COVID-10 Operational Status” column as you search for health and wellness services and behavioral health services.


Food Distribution Resources

Multiple organizations are working together to ensure that those in need are able to access food. 


Utility Information

Governor Cooper's Executive Order No. 124 prohibits all end-user providers of residential electric, natural gas, water, and wastewater utilities services, including local government-owned and operated utilities, from disconnecting utility services to residential customers. Customers should notify utility companies to make arrangements.


Counseling and Mental Health Support

The National Disaster Distress Helpline at 1-800-985-5990 offers crisis counseling and emotional support 24/7 during the COVID-19 outbreak.


Business Support

If you are a business owner experiencing difficulties as a result of the COVID-19 crisis, help may be available in the form of small business loans.


Employment Resources 

If your employment has been impacted by the COVID-19 crisis you may be eligible to file an unemployment claim.