Meet the 2-1-1 Information and Referral Specialists, Part 2

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nc 2-1-1 ASHEVILLE

Elizabeth Kelly, Manager

What is the best advice you have ever gotten? Listen to the wisdom of your heart.
What is the best advice you’ve ever given? Listen to the wisdom of your heart.
If you could have dinner with anyone, who would it be? I would love to have dinner with Maya Angelou. When I was a junior in high school my mother took me to hear Maya Angelou speak at USC in Spartanburg. She was electrifying. I remember the strength and warmth and beauty and power that Ms. Angelou shared with us as if it was yesterday. Plus it felt as if she was speaking right to me. I feel quite sad that we must live in a world without her since her death last year, and at the same time I overflow with gratitude for the love, strength, direction and so much more that she left us through her writing.
Why do you LIVE UNITED? It is wonderful to work for place whose mission is a strong, caring community. My part in that work is via 2-1-1 which connects folks in the community not only with important resources, but sometimes even more importantly, to kindness and a listening ear.

Rachel Stokes, Referral Specialist

What is the best advice you’ve ever given? 1. The only thing that can ever hold you back from accomplishing great things is you. 2. "I tell you the truth, if you have faith as small as a mustard seed, you can say to this mountain, 'Move from here to there' and it will move." — Matthew 17:20
Why do you LIVE UNITED? I LIVE UNITED because I feel the need to help others. I have a desire to make a difference in our community and in the world. I believe it all begins with a single person and that when we work together toward helping others great things can be accomplished.
What is the most rewarding part of your job? Empowering people to help themselves in ways they may not have realized and seeing and hearing the successful results.
What challenges does your job present? One of the biggest challenge is in knowing that people have to want to help themselves and not everyone is open to doing so.

Monika Wengler, Referral Specialist

What is your favorite quote or motto? Gardening is cheaper than therapy and you get tomatoes. (I am a gardener and a therapist)
Why do you LIVE UNITED? I deeply care about justice.
What is the most rewarding part of your job? To give people hope.
What challenges does your job present? There are not enough resources available for all the needs.

Wouldn't it be great if there was one place to call when you needed help? United Way thinks so. That’s why we run the NC 2-1-1 Asheville Call Center.  When you need help or information for yourself, your family or someone you know all you need to do is dial 2-1-1 or visit to get connected. Dial 2-1-1, it’s FREE, 24/7, and available in all languages.

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