COVID-19: Community Resources For Buncombe County

As a result of the unprecedented Coronavirus/COVID health crisis, we have seen the need to provide our community with a list of resources that have been vetted and known to be true. 

Please know that current conditions and resources are changing from day-to-day so please check back often. If you know of a resource that should be added or changed, please email us at

If you can't find what you are looking for below, please call 2-1-1.

NC 2-1-1 is available 24 hours a day, 7 days a week and provide multilingual assistance and TDD/TTY access for those with a hearing impairment.

Llame al 2-1-1 o (888)892-1162 | 24 horas al dia, 7 dias a la semana.

Envíe un mensaje de texto con COVIDNC al 898211 para registrarse para recibir actualizaciones.


Multiple organizations are working together to ensure that those in need are able to access food. This list includes grab-and-go/pick up meals, pick up food boxes and to-go meals for children. Find food here. 

A food resource map is also available, which includes multiple tabs for to-go meals for children; pick up food boxes; senior store hours; take out/delivery; handwashing stations. See food resources in a map view click here.

Asheville’s Independent Restaurant Association is keeping a list of restaurants in the Asheville area that are remaining open for either takeout or delivery. View the takeout/delivery restaurant list here.

For additional information about food resources, visit this link.

During this time, income items have changed, including the tax filing deadline, who is eligible for unemployment, and the passing of the CARES Act. To learn more about these changes and more, click here. 

At this time, utility providers (water, electric, and gas) are not disconnecting service for non-payment and many late fees have been waived. In addition, some phone and internet companies have announced they will also not disconnect service due to non-payment. 
Read more here.

If you or someone you know is in need of Internet service, there are companies that have announced free service to new households. Read more here.

Childcare availability has widened as we move through the phases of re-opening. 
If you are providing essential services and are in need of childcare, click here to learn more.

During this time, there have been many reports of various scams circulating. As a basic rule, do not share your personal information with someone you do not know. If you ever need to verify if something is a known scam or price gouging, call 2-1-1 or read more here. 

Buncombe County and Asheville City are working in partnership to share the current information available regarding operational status and adjustments within homeless services throughout the county. 

As our community is working to address the needs of those impacted by COVID-19, please know that what is available to help is changing quickly as we determine the resources we can safely refer to. 

Read more here

A team of community organizations and agencies have come together to help identify services and resources to help older adults. 

The following is a list of resources, information, tips, and tools that we have checked to make sure is up to date and from reliable sources read more here.

A team of community organizations and agencies have come together to help identify services and resources to help those with behavioral health concerns.

The following is a list of resources, information, tips and tools that we have checked to make sure is up to date and from reliable sources read more here

Buncombe County has been monitoring COVID-19 since its onset and our Public Health Department is partnering with the NC Department of Health and Human Services, to provide the most current and accurate health information. 
Visit to access the Self-Checker.  This tool can give you feedback on actions to take based on your symptoms or contact with people who likely have COVID-19. It may also connect you with public health staff for a daily check-in with help in finding a healthcare provider or place to get tested. (View this quick video on using the Self-Checker). 
You'll also find current information on getting tested, answers to frequently asked questions, and the current status of COVID-19 in Buncombe County and our county's response.

Click here for current information on pharmacy services to help you safely access your prescriptions at this time through delivery and curbside pick-up. A few also have special hours for older adults.
For the most current information about keeping yourself and others healthy visit the Centers for Disease Control and Prevention.