Elizabeth Kelly

Tell us a little bit about yourself.

As an empath and introvert, serving as Manager of a call center might not seem like a good fit, however, I am values motivated, and I love helping people achieve their best work and creating a supportive, caring workplace. My personal life centers around my love of nature and my spiritual connection to all the beings with whom we share the planet.

Give us a glimpse into your role at United Way. How do you help us fulfill our mission? What are you most excited about accomplishing as a team?

My role as 2-1-1 Manager helps improve lives and strengthen community by ensuring specialists provide the highest quality information and referral assistance to callers/inquirers. I/R services connect people to helping agencies and are vital to all communities.

What’s your favorite thing about our community?

Originally from Greenville SC and wanting to remain close to parents, I moved to Asheville because of the mountains and because of the open LGBTQ environment. I was disappointed in the lack of racial diversity (I moved from Charlotte), and so I work to help create an Asheville that is welcoming and supportive to all.

What would we find you doing when you aren’t at work?

I love hiking and being outside connecting to our beautiful natural environment.

Do you have any podcast, book, music, or movie recommendations?

My favorite books are Braiding Sweetgrass: Indigenous Wisdom, Scientific Knowledge and the Teachings of Plants by Robin Wall Kimmerer, and Ceremony by Leslie Marmon Silko. My fav podcasts are Emergence Magazine and On-Being.

Tell us about any committees or associations you are a part of and/or awards/recognitions you’ve received.

I serve on Homeless Initiative Advisory Committee which advises city council and county commissioners about homeless issues. I am a certified Community Resource Specialist and our call center is a certified I&R call center. I hold a Masters in Education.