From Hello to Help -- It's National 211 Day!

211 day


Our NC 211 team works tirelessly to answer calls 24/7/365 from North Carolinians across the state. From the call specialists, resource team members, call center managers, and administrative staff we are grateful for all of them and the work they do to support this service.

Thank You

We are also thankful for each of you who supports United Way of Asheville and Buncombe County and NC 211. Your investment in our work allowed us to meet unprecedented needs during the height of the pandemic and has allowed us to further expand our reach in 2021.  



  • NC 211 answered more than 160,000 calls statewide in 2021.


Here's a snapshot of our story here in Buncombe County

About NC 211

NC 211 is a free and confidential health and human services information and referral system available in all 100 counties across North Carolina. 

United Way of North Carolina manages NC 211, with the support of many local United Ways in North Carolina. 

North Carolina residents can call 2-1-1 to speak with a call specialist over the phone OR visit to search the database of resources. The search tool allows users to find resources in their local community that meets their needs. 

United Way of Asheville and Buncombe County's Centennial Story

Learn about our own local history providing information and referral services here.