Donor Privacy Policy

United Way of Asheville and Buncombe County is committed to respecting the privacy of our donors and developed this policy to provide clarity and ensure the confidence of our donors. The following is our Donor Privacy Policy:

We collect and maintain the following types of donor information to complete a transaction, communicate with you, and update you on organizational happenings: 

  • Contact information: name, organization, complete address, phone number, email address;
  • payment information: credit card number and expiration date, and billing information; and
  • opt in requests to receive organizational updates and requests: e.g., donor stewardship and fund-raising events, stories, newsletters and appeals.

We provide you with the opportunity to remove your name from our mailing list. While we want to keep you informed about the impact of your donation, we never want to send unwanted mail or emails to our donors. Please contact us if you wish to be removed from our physical or email lists.

We NEVER share donor information with a third party. United Way of Asheville and Buncombe County will never sell, rent, or lease your personal information to other organizations.

United Way of Asheville and Buncombe County uses your credit card only for donation or payment processing. Your credit card information is not retained for other purposes.

We assure you that the identity of all our donors will be kept confidential. Outside of our own internal management practices and any mutually agreed upon private and public donor acknowledgments, donor data is kept strictly confidential.

If you have comments or questions about our donor privacy policy, please send us an email at or call us at (828) 255-0696.

< Return to Who We Are Main Page