211 Faces Double Call Volume During Pandemic

Submitted by kvenables on Fri, 12/08/2023 - 10:24am

WLOS-- December 7, 2020

Calls to North Carolina's social service emergency helpline have doubled over the past year because of the COVID-19 pandemic, NC 211 Director Heather Black shares with WLOS. Hear our very own Asheville-based 211 Community Resource Specialist share more on the moratorium and how she's been supporting callers HERE.

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