This is What We Do: NC 2-1-1

When asked to identify a transformational moment from 2016, Marla Browne, our teammate and NC 2-1-1’s Asheville Call Center director, didn’t hesitate; “Hurricane Matthew” was her response.
This is not a drill
This was the first time North Carolina’s statewide Emergency Management department utilized NC 2-1-1 to serve as a support service during a disaster response.